Solar PV Installation guide
The installation process
At Carbon Legacy we like to make sure you’re as happy and comfortable with our service and your product as possible. We will always endeavour to supply you with as much information about your chosen technology as possible and if you have any questions that we haven’t covered; you are more than welcome to ask and we will be sure to cover everything involved.
Preparation of your quote
Once an enquiry has been made with Carbon Legacy we will contact you by your preferred method and arrange a site visit that best suits your schedule. Before we arrive, we will ask a few details about your property and what you’re looking for in terms of renewable energy or advice. Once we have established what it is you are looking for, we will prepare as much detail about your product and the way it could be used in your property. This usually takes about 3 – 5 mins on the phone.
When a date has been set for a site visit, we will send one of our friendly Green Energy Assessors to sit down with you and go through everything you’re interested in, and survey your home. This may include a full heat-loss calculation to the type of tiles on your roof and your energy bills. A survey can take anywhere up to 1.5 hours and in some cases where the property is extremely large, this can increase to 2 hours. If there are several technologies, then we may need to do more than one visit. We will then give you budget prices and suggestions for the different types of technology. You can then consider the options, discuss further, obtain alternative quotes and decide when you are ready to do so.
We understand that choosing a renewable technology can be very daunting, which is why we don’t mind spending extra time giving advice and alternative options. We do not push our customers into making hasty decisions. We will follow up with a courtesy call 1-2 weeks after our initial site visit though, and do try our best not to badger anyone. When you have chosen what you want we will provide a formal quote which may involve a technical visit from one of our engineers.
Energy performance certification (EPC)
Before we do the install of your system, we will make sure you have the required EPC D rating so you will be eligible for the Feed in Tariff (FIT). If you score a D rating or above, you will automatically be installed at a date of your choosing. If you score below a D, we will ask if you would like more time to carry out recommended measurements to improve the efficiency of your property. Once these have been done and you have a second EPC performed giving you a D rating or above; we will go through with your installation. To learn more about the EPC rating and what’s involved, please look to the right of this page for the tab called “EPC Assessment.”
Installing your system
Majority of our installs are usually completed in one day; but this may increase with certain factors taken into account, this may include dangerous weather conditions, complex roof designs where extra safety measures are needed and larger systems. We have installed 100’s of systems so we have a very good idea of time frames and will be sure to inform you if any extra time will be taken to complete your install. All Solar PV installs are supplied with a Eco-eye solar power meter which is included with all packages. To find out more about the Eco-eye and what the capabilities it has, please look at our communications section.
Registering for the Feed-in Tariff (FIT)
Once your system has been installed, turned on and commissioned for safe use, we will then apply for your MCS certificate so you can start the application process with your chosen Energy Supplier who will be taking care of your F.I.T. We will go through everything with you in your Feed In Tariff form and make sure everything you have filled in is correct to be sent off. This can be done over the phone, or you may choose to pop into our show-room offices where one of our GEA’s will go through it with you in person.